Frequently Asked Questions (FAQs)

For in-stock items, shipping takes about 3 to 5 days. For back ordered items, the expected delivery time is approximately 2 weeks.

We offer a 14-day return policy on in stock items for both moissanite and lab-grown diamonds. If you are not satisfied with your purchase, you can return or exchange it minus the shipping costs. Currently we dont offer backordered products returns but we are working hard to improve this.

Yes, every moissanite 4mm and above comes with a GRA certification, confirming its quality and authenticity. Every lab-grown diamond also comes with either a GIA, IGI, EGL or similar certificate, and most Gemstones we sell come with certificates.

We accept payments via credit and debit cards aswell as wire transfer. This convenient and secure methods ensures a smooth transaction process for your purchases.

Yes, you can update or cancel your order as long as it has not been shipped. Please contact us as soon as possible to make any changes to your order.

Yes, international shipping can be arranged. Please contact us for more details.

Moissanite is a gemstone renowned for its near-diamond hardness, fire, and brilliance. It offers an affordable and ethical alternative to diamonds, making it a popular choice for various jewelry pieces.

Moissanites almost matches diamonds in hardness, scoring 9.25 on the Mohs scale, compared to a diamond’s 10. While both gems are brilliant, moissanites can exhibit more fiery rainbow colors when exposed to light.

Both moissanite and lab-grown diamonds are very durable. However, to maintain their shine, avoid harsh chemicals and extreme temperatures. Regular cleaning with mild soap and water, followed by drying with a soft cloth, is recommended.

Lab-grown diamonds are real diamonds created in a controlled environment using advanced technological processes. These diamonds have the same physical, chemical, and optical properties as mined diamonds.

Yes, lab-grown diamonds are considered more ethical as they are produced without the environmental and social impacts associated with traditional diamond mining.